News and useful resources on Digital Transformation and Life Sciences
BLOG Change Control is a key system for ensuring the quality of products and processes, especially in the Life Sciences sector where there are significant
BLOG A consultant’s job is dynamic, energetic and highly challenging. It puts a person to the test in every respect: technically, relationally and in terms of communication. Consultants are
BLOG Microsoft Excelis without a doubt the most famous software in the world for managing spreadsheets. With Excel we can process data at a full 360°: organise in
BLOG A complaint from an end or intermediate customer may occur when something goes wrong and a defect is found in the product or service.
Increase your knowledge, join a community of professionals
and stay up to date each week on the latest industry news.
TOGETHER IS BETTER.
Simplify the management of Complaints, from filing, through investigation, follow-up, judgment and final report.
The module is designed to provide step by step Quality Assurance support
in the implementation and supervision of the process and the assignment of tasks to the departments involved. The module supplements the CAPA procedure, which the user can open directly from the Complaints procedure.
PRAGMA-WFM documents and traces all activities and information in the Complaints process. In each phase, you can also attach files in various formats to support activities and investigations.
During inspection phases, the functionality dossier enables the real-time generation of a document that provides information and lists the activities of the process and related processes
It simplifies the management of internal and external audits, from planning, through execution, to the management of remarks.
The module supplements procedures for handling CAPAs , Non Conformitiesand Change Control that the user can open directly from the audit to resolve the observations found.
PRAGMA-WFM documents and traces all activities and information of the Audit process. For each process step, it is possible to assign tasks to the people involved, and attach files in various formats.
Duringthe inspection phase, the dossierfunctioncan generate a document in real time which records the information and activities of the Audits and related processes